Acronis cyber protect Agent - Window Agent

Acronis cyber protect Agent - Window Agent

OS requirements

  1. Windows XP Professional SP1 (x64), SP2 (x64), SP3 (x86)

  2. Windows XP Professional SP2 (x86) – supported with a special version of Agent for Windows. For details and limitations of this support, refer to "Agent for Windows XP SP2".

  3. Windows XP Embedded SP3

  4. Windows Server 2003 SP1/2003 R2 and later – Standard and Enterprise editions (x86, x64)

  5. Windows Small Business Server 2003/2003 R2

  6. Windows Server 2008 – Standard, Enterprise, Datacenter, Foundation, and Web editions (x86, x64)

  7. Windows Small Business Server 2008

  8. Windows 7 – all editions (x86, x64)

            Note: To use Acronis Cyber Protect with Windows 7, you must install the following updates from Microsoft:

  • Windows 7 Extended Security Updates (ESU)

  • KB4474419

  • KB4490628

  1. Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions

  2. Windows Home Server 2011

  3. Windows MultiPoint Server 2010/2011/2012

  4. Windows Small Business Server 2011 – all editions

  5. Windows 8/8.1 – all editions (x86, x64), except for the Windows RT editions

  6. Windows Server 2012/2012 R2 – all editions

  7. Windows Storage Server 2003/2008/2008 R2/2012/2012 R2/2016

  8. Windows 10 – Home, Pro, Education, Enterprise, IoT Enterprise, and LTSC (formerly LTSB) editions

  9. Windows Server 2016 – all installation options, except for Nano Server

  10. Windows Server 2019 – all installation options, except for Nano Server

  11. Windows 11 – all editions

  12. Windows Server 2022 – all installation options, except for Nano Server

Windows hardware requirements

Components to be installed

Disk space required for installation

Minimum memory consumption

Agent for Windows

850 MB

150 MB

Agent for Windows and one of the following agents:

  • Agent for SQL

  • Agent for Exchange

950 MB

170 MB

Agent for Windows and one of the following agents:

  • Agent for VMware (Windows)

  • Agent for Hyper-V

1170 MB

180 MB


Note: The minimum Internet connection speed required for managing an agent from the cloud is 1 Mbit/s (not to be confused with the data transfer rate acceptable for backing up to the cloud).

System Access Requirements

  1. Local Administration login required.

Additional Requirements

Before the installation, ensure that your firewalls and other components of your network security system (such as a proxy sever) allow both inbound and outbound connections through the following TCP ports:
  1. 443 and 8443 These ports are used for accessing the Cyber Protect web console, registering the agents, downloading the certificates, user authorization, and downloading files from the cloud storage.
  2. 7770...7800 The agents use these ports to communicate with the management server.
  3. 44445 and 55556 The agents use this port for data transfer during backup and recovery.
On the machine where you plan to install the Cyber Protection agent, verify that the following local ports are not in use by other processes.
  1. 127.0.0.1:9999
  2. 127.0.0.1:43234
  3. 127.0.0.1:9850

Proxy server settings

  1. Create a new text document and open it in a text editor, such as Notepad.
  2. Copy and paste the following lines into the file:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Global\HttpProxy]
"Enabled"=dword:00000001
"Host"="proxy.company.com"
"Port"=dword:000001bb
"Login"="proxy_login"
"Password"="proxy_password"

  1. Replace proxy.company.com with your proxy server host name/IP address, and 000001bb with the hexadecimal value of the port number. For example, 000001bb is port 443.
  2. If your proxy server requires authentication, replace proxy_login and proxy_password with the proxy server credentials. Otherwise, delete these lines from the file.
  3. Save the document as proxy.reg.
  4. Run the file as an administrator.
  5. Confirm that you want to edit the Windows registry.
  6. If the protection agent is not installed yet, you can now install it. Otherwise, do the following to restart the agent:
    1. In the Start menu, click Run, and then type: cmd
    2. Click OK.
    3. Run the following commands:
  • net stop mms
  • net start mms

Installing Acronis Cyber Protect Agent on Windows (Manually)

  1. Ensure that the machine is connected to the Internet.
  2. Log on as an administrator and start the setup program.
  3. Click Install.
  4. [Only when installing Agent for VMware] Specify the address and access credentials for the vCenter Server or stand-alone ESXi host whose virtual machines the agent will back up, and then click Done. We recommend using an account that has the Administrator role assigned.
  5. [Only when installing on a domain controller] Specify the user account under which the agent service will run, and then click Done. For security reasons, the setup program does not automatically create new accounts on a domain controller.
  6. Click Show registration info. The setup program shows the registration link and the registration code and share the code with us within an hour as after that the code expires and needs to be regenerated.
Note: Reboot required for the installation to complete.

Deploying Acronis Cyber Protect Agent using Group Policy 

Prerequisites :

Before proceeding with agent deployment, ensure that:
  1. You have an Active Directory domain with a domain controller running Microsoft Windows Server 2003 or later.
  1. You are a member of the Domain Admins group in the domain.
  1. You have downloaded the All agents for installation in Windows setup program. 
Note: A Registrationtoken and agent installer will be provided before the installation by us

Setting up a GPO:

  1. Log on to the domain controller as a domain administrator; if the domain has more than one domain controller, log on to any of them as a domain administrator.
  2. If you are planning to deploy the agent in an organizational unit, ensure that the organizational unit exists in the domain. Otherwise, skip this step.
  3. In the Start menu, point to Administrative Tools, and then click Active Directory Users and Computers (in Windows Server 2003) or Group Policy Management (in Windows Server 2008 or later).
  4. In Windows Server 2003:
    • Right-click the name of the domain or organizational unit, and then click Properties. In the dialog box, click the Group Policy tab, and then click New.
  5. In Windows Server 2008 or later:
    • Right-click the name of the domain or organizational unit, and then click Create a GPO in this domain, and Link it here.
  6. Name the new Group Policy object Agent for Windows.
  7. Open the Agent for Windows Group Policy object for editing, as follows:
    • In Windows Server 2003, click the Group Policy object, and then click Edit.
    • In Windows Server 2008 or later, under Group Policy Objects, right-click the Group Policy object, and then click Edit.
  8. In the Group Policy object editor snap-in, expand Computer Configuration.
  9. In Windows Server 2003 and Windows Server 2008:
    • Expand Software Settings.
  10. In Windows Server 2012 or later:
    • Expand Policies > Software Settings.
  11. Right-click Software installation, then point to New, and then click Package.
  12. Select the agent's .msi installation package in the shared folder that you previously created, and then click Open.
  13. In the Deploy Software dialog box, click Advanced, and then click OK.
  14. On the Modifications tab, click Add, and then select the .mst transform that you previously created.
  15. Click OK to close the Deploy Software dialog box.

Installation Steps : 

  1. Click on the customize installation settings


      2. Select what to install, then select the options selected in the below screenshot and press done.



      3. Select the registration settings



      4. Select Use registration token and enter the shared registration token shared by our team.

5. Select Install






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