Supported operating systems and environments

Supported operating systems and environments

Agent for Windows

This agent includes a component for Antivirus & Antimalware protection and URL Filtering.  See Supported Cyber Protect features by operating system for details about supported functionality by operating system.

  • Windows XP Professional SP1 (x64), SP2 (x64), SP3 (x86)

  • Windows Server 2003 SP1/2003 R2 and later – Standard and Enterprise editions (x86, x64)

  • Windows Small Business Server 2003/2003 R2

  • Windows Server 2008, Windows Server 2008 SP2* – Standard, Enterprise, Datacenter, Foundation, and Web editions (x86, x64)

  • Windows Small Business Server 2008, Windows Small Business Server 2008 SP2*

  • Windows 7 – all editions

    To use Cyber Protection with Windows 7, you must install the following updates from Microsoft before installing the protection agent:

    • Windows 7 Extended Security Updates (ESU)
    • KB4474419
    • KB4490628

  • Windows Server 2008 R2* – Standard, Enterprise, Datacenter, Foundation, and Web editions

  • Windows Home Server 2011*

  • Windows MultiPoint Server 2010*/2011*/2012

  • Windows Small Business Server 2011* – all editions

  • Windows 8/8.1 – all editions (x86, x64), except for the Windows RT editions

  • Windows Server 2012/2012 R2 – all editions

  • Windows Storage Server 2003/2008/2008 R2/2012/2012 R2/2016

  • Windows 10 – Home, Pro, Education, Enterprise, IoT Enterprise and LTSC (formerly LTSB) editions

  • Windows Server 2016 – all installation options, except for Nano Server

  • Windows Server 2019 – all installation options, except for Nano Server

  • Windows 11 – all editions

  • Windows Server 2022 – all installation options, except for Nano Server

* To use Cyber Protection with this version of Windows, you must install the SHA2 code signing support update from Microsoft (KB4474419) before installing the protection agent.

Agent for SQL, Agent for Active Directory, Agent for Exchange (for database backup and application-aware backup)

Each of these agents can be installed on a machine running any operating system listed above and a supported version of the respective application.

Agent for Data Loss Prevention

  • Microsoft Windows 7 Service Pack 1 and later
  • Microsoft Windows Server 2008 R2 and later
  • macOS 10.15 (Catalina)
  • macOS 11.2.3 (Big Sur)
  • macOS 12 (Monterey)
  • macOS 13 (Ventura)
Agent for Data Loss Prevention for macOS supports only x64 processors (Apple silicon ARM-based processors are not supported).

Agent for Data Loss Prevention might be installed on unsupported macOS systems because it is an integral part of Agent for Mac. In this case, the Cyber Protect console will display that Agent for Data Loss Prevention is installed on the computer, but the device control functionality will not work. Device control functionality will only work on macOS systems that are supported by Agent for Data Loss Prevention.

Agent for Advanced Data Loss Prevention

  • Microsoft Windows 7 Service Pack 1 and later
  • Microsoft Windows Server 2008 R2 and later

Agent for File Sync & Share

For the list of supported operating systems, refer to the Cyber Files Cloud user guide.

Agent for Exchange (for mailbox backup)

  • Windows Server 2008 – Standard, Enterprise, Datacenter, Foundation, and Web editions (x86, x64)
  • Windows Small Business Server 2008

  • Windows 7 – all editions

  • Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions

  • Windows MultiPoint Server 2010/2011/2012

  • Windows Small Business Server 2011 – all editions

  • Windows 8/8.1 – all editions (x86, x64), except for the Windows RT editions

  • Windows Server 2012/2012 R2 – all editions

  • Windows Storage Server 2008/2008 R2/2012/2012 R2

  • Windows 10 – Home, Pro, Education, and Enterprise editions

  • Windows Server 2016 – all installation options, except for Nano Server

  • Windows Server 2019 – all installation options, except for Nano Server

  • Windows 11 – all editions

  • Windows Server 2022 – all installation options, except for Nano Server

Agent for Microsoft 365

  • Windows Server 2008 – Standard, Enterprise, Datacenter, Foundation, and Web editions (x64 only)
  • Windows Small Business Server 2008

  • Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions

  • Windows Home Server 2011

  • Windows Small Business Server 2011 – all editions

  • Windows 8/8.1 – all editions (x64 only), except for the Windows RT editions

  • Windows Server 2012/2012 R2 – all editions

  • Windows Storage Server 2008/2008 R2/2012/2012 R2/2016 (x64 only)

  • Windows 10 – Home, Pro, Education, and Enterprise editions (x64 only)

  • Windows Server 2016 – all installation options (x64 only), except for Nano Server

  • Windows Server 2019 – all installation options (x64 only), except for Nano Server

  • Windows 11 – all editions

  • Windows Server 2022 – all installation options, except for Nano Server

Agent for Oracle

  • Windows Server 2008R2 – Standard, Enterprise, Datacenter, and Web editions (x86, x64)
  • Windows Server 2012R2 – Standard, Enterprise, Datacenter, and Web editions (x86, x64)

  • Linux – any kernel and distribution supported by Agent for Linux (listed below)

Agent for MySQL/MariaDB

  • Linux – any kernel and distribution supported by Agent for Linux (listed below)

Agent for Linux

This agent includes a component for Antivirus & Antimalware protection and URL Filtering.  See Supported Cyber Protect features by operating system for details about supported functionality by operating system.

Important: Active protection and real-time protection are not supported on kernel versions 4.17 and later.

The following Linux distributions and kernel versions have been specifically tested. However, even if your Linux distribution or kernel version is not listed below, it may still work correctly in all required scenarios, due to the specifics of the Linux operating systems.

If you encounter issues while using Cyber Protection with your combination of Linux distribution and kernel version, contact the Support team for further investigation.

Linux with kernel from 2.6.9 to 5.19 and glibc 2.3.4 or later, including the following x86 and x86_64 distributions:
  • Red Hat Enterprise Linux 4.x, 5.x, 6.x, 7.x, 8.0, 8.1, 8.2, 8.3, 8.4*, 8.5*, 8.6*, 8.7*

  • Ubuntu 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10, 16.04, 16.10, 17.04, 17.10, 18.04, 18.10, 19.04, 19.10, 20.04, 20.10, 21.04, 21.10, 22.04, 22.10

  • Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 37

  • SUSE Linux Enterprise Server 10, 11, 12, 15

    Configurations with Btrfs are not supported for SUSE Linux Enterprise Server 12 and SUSE Linux Enterprise Server 15.

  • Debian 4.x, 5.x, 6.x, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7, 8.8, 8.11, 9.0, 9.1, 9.2, 9.3, 9.4, 9.5, 9.6, 9.7, 9.8, 10, 11

  • CentOS 5.x, 6.x, 7.x, 8.0, 8.1, 8.2, 8.3, 8.4*, 8.5*

  • CentOS Stream 8

  • Oracle Linux 5.x, 6.x, 7.x, 8.0, 8.1, 8.2, 8.3, 8.4*, 8.5*, 8.6*, 8.7* – both Unbreakable Enterprise Kernel and Red Hat Compatible Kernel

    Installing the protection agent on Oracle Linux 8.6 and later, on which Secure Boot is enabled, requires manual signing of kernel modules.

  • CloudLinux 5.x, 6.x, 7.x, 8.0, 8.1, 8.2, 8.3, 8.4*, 8.5*, 8.6*, 8.7*

  • ClearOS 5.x, 6.x, 7.x

  • AlmaLinux 8.4*, 8.5*, 8.6*, 8.7*

  • Rocky Linux 8.4*, 8.5*, 8.6*, 8.7*

  • ALT Linux 7.0

* Supported only with kernels from 4.18 to 5.19

Agent for Mac

This agent includes a component for Antivirus & Antimalware protection and URL Filtering. See Supported Cyber Protect features by operating system for details about supported functionality by operating system.

Both x64 and ARM architecture (used in Apple silicon processors such as Apple M1) are supported.
You cannot recover disk-level backups of Intel-based Macs to Macs that use Apple silicon processors, and vice-versa. You can recover files and folders.

  • OS X Yosemite 10.10

  • OS X El Capitan 10.11

  • macOS Sierra 10.12

  • macOS High Sierra 10.13

  • macOS Mojave 10.14

  • macOS Catalina 10.15

  • macOS Big Sur 11

  • macOS Monterey 12

  • macOS Ventura 13

Agent for VMware (Virtual Appliance)

This agent is delivered as a virtual appliance for running on an ESXi host.
VMware ESXi 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7, 7.0, 8.0

Agent for VMware (Windows)

This agent is delivered as a Windows application for running in any operating system listed above for Agent for Windows with the following exceptions:
  • 32-bit operating systems are not supported.
  • Windows XP, Windows Server 2003/2003 R2, and Windows Small Business Server 2003/2003 R2 are not supported.

Agent for Hyper-V

  • Windows Server 2008 (x64 only) with Hyper-V role, including Server Core installation mode
  • Windows Server 2008 R2 with Hyper-V role, including Server Core installation mode

  • Microsoft Hyper-V Server 2008/2008 R2

  • Windows Server 2012/2012 R2 with Hyper-V role, including Server Core installation mode

  • Microsoft Hyper-V Server 2012/2012 R2

  • Windows 8, 8.1 (x64 only) with Hyper-V

  • Windows 10 – Pro, Education, and Enterprise editions with Hyper-V

  • Windows Server 2016 with Hyper-V role – all installation options, except for Nano Server

  • Microsoft Hyper-V Server 2016

  • Windows Server 2019 with Hyper-V role – all installation options, except for Nano Server

  • Microsoft Hyper-V Server 2019

  • Windows Server 2022 – all installation options, except for Nano Server

Agent for Virtuozzo

  • Virtuozzo 6.0.10, 6.0.11, 6.0.12, 7.0.13, 7.0.14
  • Virtuozzo Hybrid Server 7.5

Agent for Virtuozzo Hybrid Infrastructure

Virtuozzo Hybrid Infrastructure 3.5, 4.0, 4.5, 4.6, 4.7, 5.0, 5.1, 5.2, 5.3

Agent for Scale Computing HC3

Scale Computing Hypercore 8.8, 8.9, 9.0, 9.1

Agent for oVirt

Red Hat Virtualization 4.2, 4.3, 4.4, 4.5

Agent for Synology

DiskStation Manager 6.2.x
Agent for Synology only supports NAS devices with Intel processors. You cannot install the agent on devices with ARM processors.

Cyber Protect Monitor

  • Windows 7 and later
  • Windows Server 2008 R2 and later
  • All macOS versions that are supported by Agent for Mac

    • Related Articles

    • Supported Cyber Protect features by operating system

      Note: This topic contains information about all Cyber Protect features and the operating systems on which they are supported. Some features might require additional licensing, depending on the applied licensing model. The Cyber Protect features are ...

    • Malwarebytes Support Tool for business environments

      The Malwarebytes Business Support Tool is used to remove Malwarebytes business products from endpoints. This includes files, settings, and license information. First, attempt to uninstall the endpoint agent by deleting it in Nebula. If the endpoint ...

    • Acronis SQl agent- Installation windows

      REQUIREMENTS: Supported operating systems: Windows XP Professional SP1 (x64), SP2 (x64), SP3 (x86) Windows Server 2003 SP1/2003 R2 and later – Standard and Enterprise editions (x86, x64) Windows Small Business Server 2003/2003 R2 Windows Server 2008, ...

    • Device Control Support

      Agent for Data Loss Prevention Microsoft Windows 7 Service Pack 1 and later Microsoft Windows Server 2008 R2 and later macOS 10.15 (Catalina) macOS 11.2.3 (Big Sur) macOS 12 (Monterey) macOS 13 (Ventura) Agent for Data Loss Prevention for macOS ...

    • Azure Sensor Deployment

      Requirements for Azure Sensor Deployment To ensure that you can successfully deploy USM Anywhere in your Microsoft Azure subscription and monitor all of your Azure resources, make sure you have the following available in your Azure environment: An ...